Protecting your information is important to us. This Privacy Policy (“Policy”) explains how Assistable.ai and its affiliates (“Assistable.ai,” “we,” “our,” or “us”) collect, use, process, and disclose data through our services and platforms, including our data warehouse and research activities (“Services”). By accessing or using our Services—including via our website at www.assistable.ai —you agree to the practices described in this Policy.

Please Note:

By using our Services, you expressly consent to the collection, processing, research, analysis, storage, and other use of your data in accordance with this Policy. In using our Services, you also grant us broad rights to your data as described herein.

1. Data Collection

We collect several types of data to provide, maintain, and improve our Services, and to conduct research and analysis on our collected data. These data include:

1.1 Personal Data

We may ask you to provide personally identifiable information (“Personal Data”) when you register for or otherwise use our Services. Personal Data may include, but is not limited to:

Contact Information: Email address, first and last name, phone number, and mailing address.Account Details: Username, password, and other registration information.

1.2 Usage Data

When you access our Services, we automatically collect technical and usage data such as:

Device and Browser Information: IP address, device identifiers, browser type and version, and operating system.

Interaction Data: Pages visited, time and date of access, duration of visits, clickstream data, and other usage statistics.

1.3 Location Data

If you enable location services on your device, we may collect and process information about your location to enhance and personalize your experience.

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons, tags, and scripts) to:

Operate and personalize our Services.Analyze and improve our Services through aggregated data.

Deliver targeted advertisements and promotions.

You may adjust your browser settings to refuse cookies; however, this may limit your ability to use certain features of our Services.

2. Use of Data

Assistable.ai uses the data we collect for a variety of purposes, including but not limited to:

Providing and Maintaining Services: Delivering the functionalities you expect, managing your account, and troubleshooting issues.

Research and Analytics: Aggregating, analyzing, and using data (including Personal Data) in both identifiable and anonymized forms for internal research, business intelligence, trend analysis, and product development. By using our Services, you acknowledge and consent that we have broad rights to process and use your data for research purposes.

Communications: Sending service-related notices, updates, and promotional materials, unless you opt out.Compliance and Security: Detecting, preventing, and addressing technical issues, fraudulent activities, and legal obligations.

Enhancements and Innovation: Improving and innovating our Services based on aggregated data insights.

3. Data Ownership and License

By providing data through our Services, you grant Assistable.ai a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display your data—whether in identifiable or aggregated form—for any purpose, including research, analytics, and business development. This license is in addition to any other rights you may grant under separate agreements.

4. Data Retention

Personal Data: We retain Personal Data only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.Usage and Aggregated Data: Data collected automatically is generally retained for analysis and research purposes for a longer period, except when a shorter retention period is mandated by law or deemed appropriate for security or performance reasons.

5. Data Transfer

Your information may be transferred to and maintained on servers or systems located outside of your home jurisdiction. By using our Services, you consent to such transfers. We take commercially reasonable measures to protect your data regardless of where it is processed.

6. Disclosure of Data

We may disclose your information in the following circumstances:

Legal Requirements: When required by law, regulation, or legal process. Business Transactions: In connection with mergers, acquisitions, or asset sales, where your data may be part of the transferred assets.

Affiliates and Service Providers: To our subsidiaries, affiliates, or third-party service providers who assist us in operating our Services. These parties are contractually bound to protect your data and may only use it for the purposes for which we disclose it.

Protection of Rights: If we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or as otherwise required to protect our rights.

7. Security

We use commercially reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Communications

We may contact you by email or other methods with information about our Services, updates, and promotional offers. If you prefer not to receive such communications, you may opt out by following the unsubscribe instructions included in the communications.

9. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, including:

Access: Request access to the Personal Data we hold about you.Correction: Request correction of any inaccurate or incomplete data.

Deletion: Request deletion of your Personal Data, subject to certain exceptions (e.g., to comply with legal obligations or for research purposes where data has been aggregated).

Objection and Restriction: Object to or request a restriction on our processing of your Personal Data.

Data Portability: Request a copy of your Personal Data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [email protected]. We may ask you to verify your identity before processing any requests.

10. Use of Third-Party Services

We may employ third-party companies and individuals (“Service Providers”) to facilitate our Services, perform service-related functions, or conduct research and analysis. These Service Providers have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include:

Analytics Tools: Such as Google Analytics, Mixpanel, or similar services.Cloud Services and Hosting: Providers that store and process your data.

Research and Data Aggregation Partners: Entities that assist us in analyzing aggregated data for research purposes.

11. Data for Research and Business Development

In using our Services, you acknowledge and agree that we may:

Combine and aggregate your data with that of other users to generate insights and conduct research.Use your data in anonymized or aggregated form without further notice or consent.

Publish research findings and business analytics based on the aggregated data without disclosing personally identifiable information.

12. Do Not Track Signals

Our Services may not respond to “Do Not Track” signals. You can control cookies and tracking through your browser settings; however, disabling cookies may affect your ability to use some features of our Services.

13. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website and/or sending an email to the primary address associated with your account. Your continued use of our Services after any modifications to this Policy constitutes your acceptance of the updated terms.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Assistable.ai

Email:

[email protected]

By using our Services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms, including the broad rights we reserve with respect to your data for research, analysis, and business development.